Delivery Information

Our delivery fees have been benchmarked against the Royal Mail UK and Airmail pricing.

Each Arts Festival Boutique product includes a weight property. The combined weight of your shopping basket is converted to a related shipping cost to make sure that your purchase arrives to you in the best time and condition possible.

If you have any queries regarding the delivery of your good please do not hesitate to contact the Arts Festival Boutique administration at orders@prestoungrange.org.

Returns & Exchanges

We offer all our Customers a 14-day money-back guarantee on all of our products. If you are not satisfied with your item, you can return it for a refund or exchange.
Please note: All non-faulty products you wish to return must be in perfect condition. In other words the product must be in a resalable condition i.e. As New.

If you wish to return a product, please e-mail order@prestoungrange.org with the following details and wait for a reply before shipping your goods back to us.

Returns WILL NOT be accepted unless complete information is provided including:

Payment Method
Full Name
Full Address
Valid Email Address
Phone Number (including the area code)
Quantity and Name of returning Product(s)
Reasons for returning the Product(s)

Please make sure to go over your information carefully before submitting your return to us.

This does not affect your statutory rights.